Shipping Policy

At Auralyn, we’re committed to getting your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

Processing Time:

• All orders are processed within 2–5 business days (excluding weekends and holidays).

• You will receive a tracking number once your order has been shipped.

Shipping Times:

• Standard Shipping: Estimated 7–15 business days depending on your location.

• Express Shipping: Estimated 3–7 business days for an additional fee.

(Note: Express shipping availability may vary by location.)

Shipping Costs:

• We offer free shipping on all orders over $50 within AUS

• For orders under $50, shipping costs will be calculated at checkout based on your location.

International Shipping:

• We currently offer international shipping to select countries. Shipping times may vary depending on the destination.

• International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

Order Tracking:

• Once your order has shipped, you’ll receive an email with a tracking number. You can use this to track your order’s status via the carrier’s website.

Lost or Damaged Items:

• If your order is lost or damaged during shipping, please contact us immediately. We will assist in resolving the issue and making sure you’re satisfied with your purchase.